Help

The Device Settings pages allow you to configure, upgrade and check the status of your NETGEAR Cable/DSL ProSafe Firewall.

Click an item in the leftmost column. The current settings or information for that area appear in the center column.

Helpful information related to the selected Settings page appears in this column. If you are using Internet Explorer, you may click an item in the center column to jump directly to the related help section; otherwise, scroll down until you reach it.


Basic Settings Help

Note: If you are setting up the router for the first time, the default settings may work for you with no changes.

Does your Internet connection require a login?

Select this option based on the type of account you have with your ISP. If you need to enter login information every time you connect to the Internet or you have a PPPoE account with your ISP, select Yes. Otherwise, select No.

Note: If you have installed login software such as WinPoET (from Earthlink) or Enternet (from SBC or others), then you have PPPoE. Select Yes.

Note: If your ISP is Telstra Bigpond Cable, select it under Internet Service Provider Name. If your ISP is Austria Telecom (or another ISP that uses PPTP for login) select it. Otherwise select Other(PPPoE).

Account Name

(also known as Host Name or System Name)

This is usually the name that you use in your e-mail address. For example, if your main mail account is jsmith@ISP.com, then put jsmith in this box.

Some ISPs (like Mindspring and Earthlink) require that you use your full e-mail address when you log in. If your ISP requires your full e-mail address, then type it in the Login box.

Domain Name

For most users, you may leave this box blank. You may type the domain name of your ISP. For example, if your ISP's mail server is mail.xxx.yyy.zzz, you would type xxx.yyy.zzz as the Domain Name.

If you have a Domain name given to you by your ISP, type it in this box. (For example, Comcast supplies a Domain name.)

If you have a cable modem, this is the Workgroup name.

Internet IP Address

If you log in to your service or your ISP did not provide you with a fixed IP address, the router will find an IP address for you automatically when you connect. Select Get dynamically from ISP.

If you have a fixed (static, permanent) IP address, your ISP will have provided you with the required information. Select Use static IP address and type the IP Address, Subnet Mask and Gateway IP Address into the correct boxes.

The IP Address is your personal address, and the Gateway IP Address is the address of your ISP's router. If you can't determine your subnet mask, try 255.255.255.0.

Domain Name Server (DNS) Address

The DNS server is used to look up site addresses based on their names.

If your ISP gave you one or two DNS addresses, select Use these DNS servers and type the primary and secondary addresses.

Otherwise, select Get automatically from ISP.

Note: If you get 'Address not found' errors when you go to a Web site, it is likely that your DNS servers aren't set up properly. You should contact your ISP to get DNS server addresses.

Router's MAC Address

Each computer or router on your network has a unique 32-bit local Ethernet address. This is also referred to as the computer's MAC (Media Access Control) address.

Usually, select Use default address.

If your ISP requires MAC authentication, then select either Use this Computer's MAC address to have the router use the MAC address of the computer you are now using, or Use This MAC Address to manually type in the MAC address that your ISP expects.

The format for the MAC address is XX:XX:XX:XX:XX:XX. If you select Use This MAC Address and type in a MAC address, do not then select Use this Computer's MAC address or your entry will be overwritten.

Apply, Cancel and Test Buttons

Click Apply when you finish changing the settings.

Click Cancel to return to the original settings.

Click Test to connect to the NETGEAR Web site. If you connect successfully, your settings work and you may click Logout to exit these pages and enjoy surfing the 'net!

If you don't connect successfully,